Hackbarth Delivery Service, Inc.

Company Bio

Specializing in Last Mile Delivery, Hackbarth Delivery Service is your single-source solution for all Transportation, Distribution, Warehousing and Logistics needs. Hackbarth is on a mission to provide the highest level of customer service - employing technology to drive efficiency, optimization and complete visibility to all customers. Our success is based on giving our customers KYSO® Service and achieve reduced costs.  

We have had continuous financial and physical growth since Hackbarth Delivery Service began in 1975. Starting with only $500 and one blue van, we have grown to 42 locations, with more than 800 drivers, 200+ employees and utilize a mix of 85% ICs and 15% employee drivers to delivery over 100,000 packages daily. This growth allows us to provide Customized Logistics Solutions and White Glove Services across 12 states - Alabama, Arkansas, Florida, Georgia, Kansas, Louisiana, Mississippi, Missouri, Ohio, Tennessee, Texas and West Virginia. 

Our delivery and logistics solutions are tailored to meet each customer’s needs and we are currently delivering over 100,000 packages a day across the Southeast, Midwest and Mid-Atlantic US Regions. Thirteen of these locations are in Texas alone, having opened 12 of those facilities simultaneously on February 24, 2017.  In 2018, we expanded our territory again, opening three new terminal locations in the state of West Virginia. Most recently, we opened a new location in Mobile, AL, moving from a 10,000 sq. ft. facility to one with 48,000 sq. ft. A new terminal in Shreveport, LA has also been purchased, replacing the single crossdock. Each location has been a direct result of a customer’s need, and we will be adding new locations in the future as the need arises. 

We invested in scanning and package tracking hardware and software. Xcelerator Dispatch system, Mobile Tek, is the solution to allow our dispatch system to work on our wireless platform for real-time updates in our delivery system. We utilize Smart Phones with the MobileTek app and scanners on the routes that have proven to have a longer battery life than the former devices. We are doing this so that we can stay on top of the best solution to real time package tracking and data management. 

We utilize our 24/7/365 Service Center as the central point of contact to communicate with drivers via cell phone and scanner. We can track the drivers in real time via GPS. Currently we provide the delivery times through our scanners and the data is sent real-time to our customers, and we are measured based on our scanner utilization. We bump the data against commit times, and based on the window, we arrive at our on-time percentage. This information can be provided to customers in various reports and is a standard offering included in the rates. 

Hackbarth Delivery is certified Woman-Owned by the WBENC and a SmartWay Partner. We have a Service Center that is staffed 24/7/365, a dedicated point of contact for each customer, alliances through trade associations and have a vast community involvement. Our sales and marketing teams attend several industry trades shows and carrier association events annually, adding new business as well as enhancing our value and reputation as an industry leader. 

Our unsurpassable KYSO (Knock Your Socks Off) customer service paired with our extensive industry knowledge is the perfect combination to surpass the expectations of all our current, as well as potential, customers. 

No one will outwork us. 

Services

• 24 Hour Turn-Around
• 24/7 Onsite Dispatch
• Airport Pickup/Delivery
• Bank Deliveries
• Banking
• Blanket Wrapping
• Break Bulk Distribution
• Commercial Services
• Cross Dock
• DDU
• Dedicated Truck/Van
• e-commerce
• E-Mail PODs
• Expedited Freight
• Expedited Services
• Fulfillment
• Ground Parcel
• HazMat
• Hot Shot
• Legal
• Legal Other
• Life Gate
• Line Haul
• Local Pickup
• LTL
• Mail Drops
• Medical
• Messenger
• Next Flight
• Office Products
• Online Order Entry & Tracking
• Parts Storage/Distribution
• Pharmaceuticals
• Prompt Delivery
• Residental Services
• Route Work
• Scheduled
• Signature Capture
• Temperature Controlled
• Time Sensitive
• TL
• TSA Certified
• Warehousing
• Warehousing & Logistics
• White Glove

Driver Info

• Criminal Background Checks
• Drug Screens
• Employee drivers
• HazMat Training
• ID Badges
• Independent Contractors
• Occupational/Accidental Insurance
• Safety Training
• Uniforms
• Workers Comp Insurance

Communication

• Cell Phones
• Radios

Equipment

• Air Rides
• Cargo Vans
• Cars
• Courier Vehicles
• Dry Van Trailers
• Electric Pallet Jacks
• Fork Lifts
• GPS Tracking
• Hand Carts
• Lift Gates
• Mini Vans
• Pallet Jacks
• Sprinter Vans
• Straight Trucks
• Tractor Trailers

Warehousing

• 90,000 - 100,000 square feet

Dock Doors

• Not specified

Technology

• Bar Code Scanning
• E-mail Access
• Online Track & Trace
• Signature Capture
• Two Way Data

Software

• Other
• Xcelerator

Airports

• ABI - Abilene Regional Airport (Abilene, TX)
• ACT - Waco Regional Airport (Waco, TX)
• ATL - Atlanta International Airport (Atlanta, GA)
• AUS - Austin-Bergstrom International Airport (Austin, TX)
• BHM - Birmingham International Airport (Birmingham, AL)
• BTR - Baton Rouge International Airport (Baton Rouge, LA)
• CHA - Chattanooga Metropolitan Airport (Chattanooga, TN)
• CKB - Harrison/Marion Regional Airport (Clarksburg, WV)
• CRP - Corpus Christi International Airport (Corpus Christi, TX)
• CRW - Charleston Yeager Airport (Charleston, WV)
• CSG - Columbus Metropolitan Airport (Columbus, GA)
• DFW - Dallas/Fort Worth International Airport (Dallas, TX)
• DHN - Dothan Regional Airport (Dothan, AL)
• GNV - Gainesville Regional Airport (Gainesville, FL)
• GPT - Gulfport-Biloxi International Airport (Gulfport, MS)
• HOU - Hobby Airport (Houston, TX)
• IAH - Bush Intercontinental Airport (Houston, TX)
• JAN - Jackson-Evers International Airport (Jackson, MS)
• JAX - Jacksonville International Airport (Jacksonville, FL)
• LBB - Lubbock International Airport (Lubbock, TX)
• LFT - Lafayette Regional Airport (Lafayette, LA)
• LIT - Little Rock National Airport (Little Rock, AR)
• MAF - Midland International Airport (Midland, TX)
• MEM - Memphis Airport (Memphis, TN)
• MGM - Montgomery Regional Airport (Montgomery, AL)
• MOB - Mobile Regional Airport (Mobile, AL)
• MSY - New Orleans International Airport (New Orleans, LA)
• PNS - Pensacola Regional Airport (Pensacola, FL)
• SAT - San Antonio International Airport (San Antonio, TX)
• SGF - Springfield Branson Regional Airport (Springfield, MO)
• SHV - Shreveport Regional Airport (Shreveport, LA)
• SPS - Wichita Falls Municipal Airport (Wichita Falls, TX)
• STL - Lambert-St. Louis International Airport (Saint Louis, MO)
• TLH - Tallahassee Regional Airport (Tallahassee, FL)
• TRI - Tri-Cities Regional Airport (Blountville, TN)
• TYR - Tyler Pounds Regional Airport (Tyler, TX)
• TYS - Mcghee Tyson Airport (Knoxville, TN)
• XNA - Northwest Arkansas Regional Airport (Fayetteville / Springdale, AR)

Team Members

Locations