Special Service Freight Company

Company Bio

Special Service Freight Company is a multi-location, asset-based, ground freight and air-cargo company. We are headquartered in Charlotte, NC, and have been in business for over thirty years. Our Mission Statement is "To treat our customers as 'Primus inter pares' (first among equals) in a mutually beneficial, respectful and ethical business partnership". The Company operates thirteen full-service warehouse terminals offering coverage in over two thousand five hundred zip codes centered around twenty cities in the Southeast. Our major operational and handling hubs are Atlanta, GA and Charlotte, NC. Warehousing facilities and vehicle fleets are located in five states: Florida - Orlando, and Miami (who also service Ft. Myers, Key West, Palm Beach and Ft. Lauderdale), - 1171 zip codes serviced. Georgia - Atlanta and Savannah, - 300 zip codes serviced. North Carolina - Asheville, Charlotte, Greensboro, Raleigh and Wilmington, - 680 zip codes serviced. South Carolina - Charleston, Columbia (also services Augusta, GA and Myrtle Beach) and Greenville, - 250 zip codes serviced. Tennessee - Nashville, – 102 zip codes serviced. We partner with other quality focused companies to provide another nine full service warehouse locations servicing thirteen cities and fifteen hundred zip codes in the Southeast, including: Alabama - Birmingham, Dothan, Huntsville, Mobil, Montgomery and Tuscaloosa Florida - Pensacola Tennessee - Chattanooga and Knoxville (which also services the Tri-City area of Bristol, Johnson City and Kingsport). Our network is not only linked in a physical way, but is on a common EDI capable Communication and Freight Tracking system, so customers can receive instant EDI messaging updates, Email status updates or, through a secure web portal, view freight location, charges and documentation anywhere in the Southeast at a single glance. In addition to first/last mile Pick-up and Delivery services, and line hauls from/to Atlanta throughout five Southeastern States we offer many other services inclusive: Multi-city retail roll-outs; White glove delivery/asset recovery; Convention/exposition support, and; Time-critical hotshots and air charter support. We operate Customs Bonded Container Freight Stations in Atlanta and Savannah GA, Charleston and Greenville SC, Charlotte, Greensboro and Raleigh NC, and the entire network fleet is a bonded 'common carrier' for movement throughout the 48 states. The majority of the fleet consists of air-ride twenty-six Straight Trucks with lift gates, Cargo and Sprinter Vans, and many Stations also operate tractor/trailer units. All locations are one hundred per cent TSA compliant. Over the past few turbulent years many large and small cartage companies have suddenly pulled out of a market causing major service failures in their withdrawal, but we have the longevity, experience, broad coverage, asset critical mass and financial sustainability to respond to changes, and be available when you need us


  • 24 Hour Turn-Around
  • Air Freight
  • Break Bulk Distribution
  • Dedicated Truck/Van
  • Expedited Freight
  • Ground Parcel
  • Hot Shot
  • Line Haul
  • Local Pickup
  • LTL
  • Messenger
  • Next Flight
  • Route Work
  • Scheduled
  • Temperature Controlled
  • TL
  • Warehousing


  • Air Rides
  • Cargo Vans
  • Cars
  • Courier Vehicles
  • Dry Van Trailers
  • Electric Pallet Jacks
  • Flatbed Trailers
  • Fork Lifts
  • GPS Tracking
  • Hand Carts
  • Lift Gates
  • Mini Vans
  • Pallet Jacks
  • Sprinter Vans
  • Straight Trucks
  • Tractor Trailers


  • Warehouse size not specified

Dock Doors

  • Not specified


Team Members

Michael Ritter
VP of Sales
Email: mritter@specialservice.net
Phone: (704) 587-0001

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If not, feel free to contact us anytime with questions or concerns.