ECA A Delivery Industry Alliance
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For people working in and serving the delivery industry who want to make deeper business connections.

Providing information, education, referrals, and the opportunity to network in order to form logistical partnerships between carriers and shippers Assisting carriers and shippers in taking advantage of the new technology and transportation solutions Build awareness of regional and specialized carriers as a viable supply chain alternative Build awareness of our vendors'​ products and services, and support partnerships among all mem

In Business Since: 1988

 3174154000

Team Members

Eddie Pillow

Chief Executive Officer
3174154000

Matthew Straub

President- Chief Strategy Officer
8888840888

Locations

Corporate Headquarters

3024 Ridgeview Dr, Indianapolis, IN 46226, US
(317) 415-4000

Indianapolis Regional Distribution Facility

2838 N Emerson Ave, Indianapolis, IN 46218
3174154000

Louisville

4428 Kiln Ct Louisville, IN
8888840888

Company Bio

Pillow Logistics was founded in 1988 after my father, George E. Pillow, had a conversation with a couple of healthcare executives. He was surprised to learn how their struggles with internal courier services were hitting their bottom lines. They complained that there was a real void in the market for reliable, outsourced expedited courier services. This made a great impression on him and he realized he could offer these people a solution. Soon he was meeting with other companies and local governments regarding outsourcing expediated courier services, and he found their concerns overlapped in many ways. Logistics was a business unto itself and companies and government services could benefit from a streamlined approach that would provide efficiency and cost advantages. People needed reliable services that would offer individualized care and the highest standards of customer service. And that’s how Pillow Logistics was born. The company grew and was even recognized in the Harvard Business Review for the aid it gave to government departments. For many businesses, this mark of success would be enough to sit back and keep things moving along. But complacency is just not in the DNA of Pillow Logistics. I joined the company in 2010 after working in the healthcare sector. I brought with me a firsthand knowledge of the very challenges that inspired my father to start the company two decades earlier. Although the reputation of Pillow Logistics was flourishing, I could see that company was open to innovation. Status quo is never enough at Pillow Logistics. We always want to do better, provide more, and be the absolute best at the services we provide. We have brought in some of the greatest minds in the logistics industry, continually educate ourselves on best practices, and invest in cutting edge technology that improves the customer’s experience. This growth and evolution have been accomplished with the utmost respect for the services we provide. From the very first healthcare company we partnered with to the myriad client base we serve in the end it all started with a simple idea—How to get something from point A to point B with efficiency and care. We want to provide other businesses the tools to grow and to better serve the people in this country. And we want to make sure their experience is positive and productive. It is fitting that my family name is Pillow. In this industry support is everything. To be successful, goods need to be safe in transport, secure in warehousing, and on time in delivery. You can put your mind at rest when you partner with Pillow Logistics. We’ll always provide your deliveries a soft place to land. – Eddie Pillow, President

 

Company Details

Commodities

Auto parts, Consumer Fulfillment, Critical Medical, Critical Parts, DDU, e-commerce, Office Supply, Other, Pharmaceuticals, Postal, Retail

Communications

Cell Phones

Distance Limitations

None (Unlimited)

Driver Info

1099's, Criminal Background Check, Drug Screens, ID Badges, Occupational/Accidental Insurance, Safety Training, TSA Certified, Uniforms, Workers Comp Insurance

Equipment

Cargo Vans, Cars, Courier Vehicles, Electric Pallet Jacks, Fork Lifts, GPS Tracking, Hand Carts, Hi-Cubes, Lift Gates, Mini Vans, Pallet Jacks, Sprinter Vans, Straight Trucks

Facility

4

Insurance

Auto Liability, Cargo, Crime/Dishonesty, General Liability, Umbrella

Rate Structures

Accessorial Charges Allowed, Air Freight Tariff, Bulk Rate, Flat Rate Per Package, Minimum & Per Mile Charge, Package Rate/Weight, Per Carton, Per Mile, Per Stop, Zone Tariff

Services

24 Hour Turn-Around, Air Freight, Airport Pickup/Delivery, Bank Deliveries, Banking, Break Bulk Distribution, Commercial Services, Dedicated, Expedited, Final Mile Delivery, Ground Parcel, Hot Shot, Legal, Legal Other, Lift Gate, Line Haul, Local Pickup, Mail Drops, Messenger, Next Flight, Residential Delivery, Route Work, Scheduled, Temperature Controlled, Time Sensitive, Trade Show, Trade Show, Weekend Services

Software

e-Courier

Technology

Bar Code Scanning, EDI, E-Mail PODs, E-mail Access, Online Order Entry & Tracking, Online Track & Trace, Photo on Delivery, Signature Capture, Two Way Data

Warehouse

50,000 - 60,000 square feet
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CONTACT US

ECA: A – Delivery Industry Alliance
3939 Monroe St
Carlsbad, CA 92008

Phone: (703) 361-1058
Fax: (703) 361-1058
eca@expresscarriers.org

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